About Pete
Make Work Suck Less
I like helping people do what they want to do. Most workplaces are output-first, people-second. They don't recognize that folks do their best work when they're respected and supported.
The constant urgency, unclear expectations, and managers who don't know how to put things in context — I've experienced it all firsthand. Most managers say they want to help you do “more of what you like and less of what you don't.” Most don't know how. I do.
How I got here
EasyPost — PA → SF
I was going to be a high school Spanish teacher. New York City would be my home, teaching my career, and comedy my passion. Alas, the winds of state certification blew my plane off course.
I found a job as a support engineer at a logistics API company called EasyPost. In name, I was a support engineer — in practice I was a project, product, and operations manager; a sales engineer, onboarding specialist, and technical program manager. None of this counted what was effectively therapy for clients who emailed in.
EasyPost — SF → Utah
Five months into my career, my manager pitched me on hiring and leading a team in Lehi, Utah. I accepted. I built the team to sixteen support engineers and replaced myself with three team leads.
I learned what it means to truly need to delegate; discovered the power of presence of mind in the hiring process; and established coherent processes in my wake.
Affirm — Utah → SF
In an act of fateful timing, I joined Affirm as a Sr. Technical Account Manager on September 23, 2019 — while presenting at PostCon on behalf of EasyPost and weighing Affirm's offer simultaneously.
Through the pandemic, I managed and grew the Technical Account Management team. I hired, promoted, coached. I advocated. I consoled. I facilitated. I directed and diffused. I reframed. Most importantly: I learned the game, inside and out.
Make Work Suck Less — SF → Philadelphia
Having completed my journey from coast-to-coast-and-back, I left Affirm to start helping others make work suck less. Back home in Philadelphia, doing the work I was meant to do.